Privacy Policy

Effective Date: September 14, 2026

This Privacy Policy describes how Metroplex Pro Builders (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit https://metroplexprobuilders.com/ or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, service address, and other information you voluntarily provide through our website forms or communications with us.
Automatically Collected Information: Technical information such as your IP address, browser type, device type, pages viewed, and other website usage information.

2. Data Usage

We may use your information to:

Respond to inquiries and schedule appointments.
Provide estimates, customer support, and requested services.
Communicate with you regarding your appointments, projects, estimates, or service requests.
Improve our website performance, services, and marketing effectiveness.

3. SMS Opt-In Details

If you provide your phone number and consent to receive SMS messages, you may receive text communications related to our services, including appointment confirmations, appointment reminders, scheduling updates, customer service communications, service notifications, and occasional promotional or marketing messages.

Message frequency may vary. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Mobile Data Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the SMS messaging services requested by the user or as required by law.

5. Cookie Practices

Our website may use cookies and similar technologies to remember user preferences, understand website usage patterns, improve site functionality, and measure website and marketing performance.

You may disable or manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of our website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

7. User Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

To submit a privacy-related request or contact us regarding this Privacy Policy, you may reach us at:

Metroplex Pro Builders
1202 E Arapaho Rd #147
Richardson, TX 75081
United States

Email: office@metroplexprobuilders.com
Phone: (469) 300-5559
Website: https://metroplexprobuilders.com/

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.